Effective Date: 17-Aug-25
At Sylvana Ayurveda (“we”, “us”, or “our”), accessible from https://sylvanayurveda.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our website or services.
Legal Compliance :
We comply with the Information Technology Act, 2000 and the SPDI Rules, 2011 regarding the protection of personal data in India.
Additionally, all our products are FSSAI certified and manufactured according to the Food Safety and Standards Authority of India regulations, ensuring the highest standards of safety, hygiene, and quality in every product we offer.
Information We Collect
We collect the following types of information:
Personal Information (Voluntarily Provided)
- Name, email address, phone number, postal address
- Health-related information (if you share it during consultations or product orders
Automatically Collected Data
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Referrer URLs
- Device type and operating system
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember preferences, and understand user behavior. You can disable cookies in your browser settings.
How We Use Your Information
We may use your information to:
- Process orders and deliver products
- Respond to your inquiries or support requests
- Send you updates, promotions, or newsletters (only with your consent)
- Improve our website functionality and user experience
- Comply with legal obligations and prevent fraud
Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share data with:
- Trusted service providers (payment gateways, logistics, support services) under strict confidentiality agreements
- Government or law enforcement agencies when legally required
- Other business entities, in case of merger, acquisition, or restructuring (you will be notified)
Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure server infrastructure (SSL encryption)
- Access control and authentication procedures
- Regular monitoring for vulnerabilities
Despite our efforts, no system can be 100% secure. Use our site at your own discretion and notify us of any suspicious activity.
Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes or enforce agreements
Once no longer needed, your data will be securely deleted or anonymized
Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent at any time
- Opt out of marketing communications
To exercise these rights, email us at: info@sylvanayurveda.com
Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have unknowingly collected such data, contact us for immediate deletion.
Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review their policies before providing personal data
Policy Updates
We may update this policy from time to time. Any changes will be reflected by the “Effective Date” at the top. We recommend reviewing this page periodically. Continued use of our website means you accept any updated terms
Contact Information
For any questions, concerns, or data-related requests, please contact:
Sylvana Ayurveda
Website: https://sylvanayurveda.com
Email: info@sylvanayurveda.com
Address: 9th Street Building No. 40, DLC, Gurugram-122001 (HR)
Certifications & Trust
At Sylvana Ayurveda, we are committed to transparency and quality.
✔ FSSAI Certified Products
✔ Authentic Ayurvedic Formulations
✔ Ethical Sourcing & Manufacturing